Return & Refund Policy

At M.D. Klean™, we are dedicated to delivering premium products and exceptional customer service. Our priority is your complete satisfaction, and we back it up with a 30-day guarantee. If, for any reason, you're not satisfied with your purchase, please reach out to us at info@kleancastoroil.ca

Our commitment to your happiness extends to our 24/7 Customer Support. Your satisfaction is our foremost priority.

Cancellation Policy: You have a 24-hour window after placing an order to request cancellation before dispatch. Once dispatched, our standard returns policy applies.

Returns Policy: You have 15 days from receiving your order to request a return for a potential refund or store credit. Connect with our customer support team before sending the order back.

Allow 5-10 business days for your refund to be fully processed by your financial institution.

Exchange Policy: We provide FREE exchanges in the form of store credit for sizing issues. Contact our customer support team to initiate an exchange.